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How to Fix 500 Internal Server error in cPanel

53,704 views 1,240 likes Updated Jun 12, 2026

The 500 Internal Server Error is one of the most common web issues. It means the server encountered an unexpected condition that prevented it from fulfilling the request. Here is how to troubleshoot it in cPanel:

Method 1: Check for Corrupt .htaccess File

Often, a 500 error is caused by a syntax error or corrupt rule inside your .htaccess file.

  1. Log in to cPanel and open the File Manager.
  2. Go to the public_html directory.
  3. Click on 'Settings' in the top right, check Show Hidden Files (dotfiles), and click Save.
  4. Locate your .htaccess file, right-click, and rename it to .htaccess_old.
  5. Reload your website. If it works, the error was in .htaccess. Go to your WordPress Dashboard -> Settings -> Permalinks, and click 'Save Changes' to generate a clean .htaccess file.

Method 2: Increase PHP Memory Limit

Sometimes your scripts require more memory than what is currently allocated.

  1. In cPanel, search for Select PHP Version or MultiPHP INI Editor.
  2. Select your domain.
  3. Find the memory_limit directive and change it to a higher value, like 256M or 512M.
  4. Click Save and refresh your website.

Method 3: Debug Plugin or Theme Conflicts (WordPress)

  1. In the cPanel File Manager, go to public_html/wp-content.
  2. Rename the plugins folder to plugins_old. This disables all plugins.
  3. Check your site. If it loads, rename the folder back to plugins and disable them one-by-one in the WP admin panel to isolate the culprit.

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